We currently only ship to the US & Canada. Orders will be shipped in the order they are received. We ship via USPS with tracking.
If an item has arrived damaged please contact us with 24 hours of receiving your package with pictures. If there was an issue with the item (wrong scent, wrong product) please contact us with pictures and what the issue it. Items will only be replaced if they are damaged, incorrect or not recieved at all.
We do not except returns on products due to the nature of these products. There maybe exceptions but this will be a case by case thing.